Terms of Service

Please read these terms of service ("terms of service", "terms") carefully before using the canalsidecoach.app, also known as Canalside Life Coach, website (“website”, "service") operated by the Canalside Life Coach, which is part of AJBC Services ("us", 'we", "our").

Conditions of use

By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to leave the website accordingly. Canalside Life Coach only grants use and access of this website, its products, and its services to those who have accepted its terms.

Privacy policy

Before you continue using our website, we advise you to read our privacy policy [link to privacy policy] regarding our user data collection. It will help you better understand our practices.

Age restriction

You must be at least 18 (eighteen) years of age before you can use this website. By using this website, you warrant that you are at least 18 years of age and you may legally adhere to this Agreement. Canalside Life Coach assumes no responsibility for liabilities related to age misrepresentation.

Intellectual property

You agree that all materials, products, and services provided on this website are the property of Canalside Life Coach, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the Canalside Life Coach intellectual property in any way, including electronic, digital, or new trademark registrations.

You grant Canalside Life Coach a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the company in order to come to an agreement.

User accounts

As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password.

If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address it accordingly. We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.

Applicable law

By visiting this website, you agree that the laws of the United Kingdom, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between Canalside Life Coach and you, or its business partners and associates.


Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by the relevant courts of the United Kingdom and you consent to exclusive jurisdiction and venue of such courts.


You agree to indemnify Canalside Life Coach and its affiliates and hold Canalside Life Coach harmless against legal claims and demands that may arise from your use or misuse of our services. We reserve the right to select our own legal counsel.

Limitation on liability

Canalside Life Coach is not liable for any damages that may occur to you as a result of your misuse of our website.

Canalside Life Coach reserves the right to edit, modify, and change this Agreement any time. We shall let our users know of these changes through electronic mail. This Agreement is an understanding between Canalside Life Coach and the user, and this supersedes and replaces all prior agreements regarding the use of this website.

Coaching Agreement


When you log in as a USER of the canalsidecoach.app, you are agreeing to the following:

The Coaching relationship

The purpose of the coaching relationship is to support the coachee to achieve outcomes and goals. The coach and coachee will first come to an agreement about the nature of coaching. Coaching is a non-therapeutic intervention intended for coachees who wish to enhance their progress or improve their situation in personal or work life. Either the coachee or the coach is able to exit the coaching relationship without giving any reason, subject to appropriate notice being given.

This Coaching Agreement (the “Agreement”) is entered into by and between Anne Brookes, with an email address anne.brookes@canalsidecoach.app (the “Coach”) and you, with the email address you are logging in with (the “Coachee”).

Coaching Services

We agree as follows:

  1. Coaching Outcomes: The Client wishes to engage the Coach’s services in order to to maximize a particular area or areas of the Client’s life.
  2. Coaching Fees: In exchange for coaching sessions and additional resources as reuired before and after sessions, the Client agrees to pay the Coach fees as per the schedule itemised.
  3. Coaching Sessions Schedule: We agree to meet for 60 minute sessions by video or voice call or face to face for a number of sessions at an agreed interval, for example, every 3 weeks/month or in 3/6 months once initial sessions are completed as required.
  4. Coach-Client Relationship: A life coaching relationship is a partnership between two individuals. Each plays their part in the coaching relationship so that it is successful.
    • The Coach agrees to manage the coaching process, including timekeeping, maintain confidentiality, challenge or use silences to facilitate the process, and to take notes as necessary in sessions.
    • The Coachee agrees to communicate honestly, be open to feedback and suggestions, and to fully engage in the coaching process. To attend coaching sessions as agreed, select outcomes for discussion. To set and pursue meaningful goals.
    • The Coachee acknowledges and agrees that coaching is a comprehensive process that may explore different areas of their life, including personal development, relationships, work and health. It is ultimately the Coachee’s decision how they incorporate coaching into each aspect of life.
    • The Coachee is solely responsible for implementing the techniques discovered through coaching.
  5. Confidentiality: This coaching relationship, as well as all information (verbal or written records) that the Coachee shares with the Coach as part of this relationship, is bound by the principles of confidentiality. The Coach agrees not to disclose any information pertaining to the Coachee without their consent.
    • IMPORTANT: This is subject to the caveat regarding information that is
    • disclosed to the Coach and as a result of such disclosure the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Coachee or others
    • and involves illegal activity.
  6. Cancellation Policy: The Coachee agrees to notify Coach 48 hours in advance of any scheduled session that they need to cancel. Coach reserves the right to charge for the scheduled session for a missed/late cancelled meeting. Coaching sessions can be rescheduled by either the Coachee or the Coach with 5 working days notice.
  7. Termination of Agreement: Either party may terminate this Agreement at any time upon 14 days’ written notice to the other party at the email address provided above.
  8. Limited Liability: The Coach makes no guarantees, representations, or warranties of any kind or nature, expressed or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Coachee for any indirect, consequential, or special damages. Notwithstanding any damages that the Coachee may incur, the Coach’s entire liability under this Agreement, and the Coachee’s exclusive remedy, shall be limited to the amount actually paid by the Coachee to the Coach under this Agreement for all coaching services rendered through and including the termination date. The Coachee agrees that the Coach is not liable or responsible for any actions or inactions, or for any direct or indirect result of any services provided by the Coach.
  9. Entire Agreement: This document reflects the entire agreement between the Coach and the Coachee and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered, or supplemented except via email and agreed by both the Coach and the Coachee.
  10. Legal and Binding Agreement: This Agreement is legal and binding between the parties as stated above. The parties each represent that they have the authority to enter into this Agreement.
  11. IMPORTANT: Coachee acknowledges that coaching does not involve the diagnosis or treatment of mental disorders and that coaching is not to be used as a substitute for counselling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Coachee’s exclusive responsibility to seek such independent professional guidance as needed.
    • If Coachee is currently under the care of a mental health professional, it is recommended that they promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Coachee and the Coach.
  12. Record Retention Policy: The Client acknowledges that the Coach has disclosed his/her record retention policy with respect to documents, information and data acquired or shared during the term of the Coach-Coachee relationship. These records will be maintained by the Coach in a digital/electronic format for a period of not less than 18 months.

PLEASE NOTE: I am fully insured as a life coach.